Civic Champs

Getting Started 11

• Civic Champs Term Glossary
• Guide to the Admins tab
• Guide to the Donations tab
• Guide to the Champions Tab
• Guide to the Opportunities Tab

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Admins Tab Features 4

• Adding an Admin
• Editing an Admin's Role
• Removing an Admin
• Exporting a CSV File

Donations Tab Features 6

• Connecting your Stripe Account
• Creating a New Campaign
• Editing a Campaign
• Ending a Campaign Early
• Refunding a Donation

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Champions Tab Features 11

• Adding a Champion
• Removing a Champion
• Inactive and Archived Champions
• Exporting a CSV File of Champions Data
• Adding an Activity Record

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Opportunities Tab Features 1

• Exporting a CSV of Opportunities

Groups Tab Features 9

• Creating a Custom Volunteer Group
• Editing a Group's Name, Description, and Accessibility
• Adding, Removing, & Editing Requirements in Groups
• Adding a Champion to a Group
• Viewing a Champion's Onboarding Responses & Information

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Questionnaire Tab Features 0

Messaging Features 3

• Messaging via the Champions Tab
• Messaging via the Groups Tab
• Messaging via the Events Tab

Events Tab Features 8

• Creating an Event
• Editing an Event
• Cancelling an Event
• Register a Volunteer to an Event
• Removing a Volunteer from an Event Shift

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Kiosk Mode 1

• Overview and Features of Kiosk Mode

Mobile App Features for Volunteers 10

• Downloading Civic Champs and Creating Your Profile
• Civic Champs Volunteer Term Glossary
• Editing Your Civic Champs Profile
• Checking In and Out of a Location or Event Onsite
• Logging Hours Outside of a Registered Location/Event

View all 10

Mobile App Features for Admins 3

• Admin Check-In
• Adding an Opportunity
• Managing Event Information and Registrations

Additional Resources 5

• Email Template for Volunteers to Activate Their Account
• PDF: Kiosk Reminder to Check-In and Check-Out
• PDF: Getting Started with Civic Champs
• PDFs: How to Check-In and -Out with Civic Champs
• Placing your Events Calendar on your website

Your account 0

Your documents 0

Trial FAQs 0

Managing Groups 3

• How would I add a mentee to the organization?
• How would I add a mentor to the organization?
• Using filters to create specific reports

Managing Mentorship Meetings 1

• How do I view all of the meetings that have been conducted within my organization?

Mentorship Matches 2

• How would I pair a mentor and a mentee together?
• Mentorship Matches Tags

Managing Programs 1

• What is a program and how do I create one?

Managing Mentorship Surveys 2

• How would I create a questionnaire for mentors & mentees?
• I need to change a question on a survey I have created how would I make these changes?

FAQ Mentoring App For Mentors 6

• I have meetings scheduled with mentees, how would I view the meetings?
• I need to schedule a meeting with my mentee, how would I create one?
• How can I view all the events I have scheduled with mentees?
• How do I leave feedback for a meeting I have scheduled with a mentee?
• How to select a program to engage with on Mentoring Works App

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FAQ Mentoring Works App for Mentees 2

• How to log feedback as a mentee
• How can I view the activities I have scheduled with my mentor?

5 Key Steps on Getting Started on the Mentoring Works App 1

• 5 Key Steps To Get Started on the Mentoring Works App