Follow along with the above video to learn how to send a message to volunteers from the Events tab. 

Civic Champs allows admin to send messages to registered volunteers for an organization's event. To do so, on the Events tab, first use the calendar to find the date of and then select the event whose volunteers you would like to message. Click on the event title to be taken to the event's page.

The event's page will automatically open up to the Event Summary sub-tab. Click on the Volunteer sub-tab instead; this is where you can message the volunteers.

On your event's volunteer dashboard, you will see that the first column, next to each volunteer's name, is a checkbox. You have two different paths here:

  • If you want to message one or more specific volunteers, but not all, select the checkboxes next to the desired recipients. Your message will only send to them.

  • If you want to message all volunteers for your event, check the box next to "Name" in the header. This will check off all of the volunteers below.

Once you have selected the desired volunteers (in the example below, I have selected all), click the Message button above the dashboard. 

A pop-up will appear, letting you know (1) the number of contacts selected, (2) the number of emails to be sent, and (3) the number of texts to be sent (along with the number of text message credits you have available).

The number of emails and texts will change depending on what your volunteer have listed on their accounts: email or mobile phone number. If a volunteer has both their email and mobile phone number listed, you can choose whether to send them both a text and an email or only an email. Here, I have checked the box asking to send both, so it will send both an email and a text to those with both listed.

Once you have reviewed the information, select the blue Next at the bottom of the pop-up.

The next screen is where you will write the subject line and content of your message. Make sure you have a clear subject line, as the Subject line is all text recipients will see until they click on the link in the message.

When you have filled in the subject line and content, you will see the bottom of the pop-up update to give you a preview as to what the email and text will look like to your recipients.

Once you are finished with the messages and content with the previews, select Send Now to send the messages. If you no longer want to message them, select Cancel. If you would like to edit something from the prior screen, select Back.

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